Tuscan - 1st Impression Ironworks Nationwide (2024)

The work and quality of the security door is exceptional. Its a showstopper. We get complimented on the door all the time. We absolutely love it. My only gripe with First Impressions is that the delivery and installation date was not what …View original source

Well, a trend appears to be forming. Quality of doors themselves are top notch. But that's it. We were warned of their customer service beforehand and still decided to move forward (I know, our mistake). I even brought it up with our sales …View original source

Friendly efficient service from start to finish! Quality and superior product!View original source

Roger came to my home and clearly explained the details of the security door purchase. I looked at their doors in the past but thought they were too expensive for me. They kept sending me emails and one came with a summer sizzle sale. I …View original source

We love our security door. The sales man we dealt with was very helpful and the whole process was very smooth from start to finish.View original source

The best door I have seen yet. Have had mine for 8 years. Recently customer service was awesome, I had a minor problem, Rich was out today, fixed the closer, you would never know I had a problem.View original source

Quality and attractiveness, plus prompt service. Our safety door is 9 years old and looks like new.View original source

There are limited choices for security screen doors in the Tucson area, and we are confident we selected one of the best in southern Arizona.View original source

I did not purchase anything but I did work for first impressions. I would just like to say Bob Neckus the head of the HR department was extremely helpful while working for FISD and after I resigned due to reasons I won't disclose. He was …View original source

I've read some of the reviews and feel bad for some of them . my husband and I walked into First Impression and talked to David. He was really nice to us at the office and when he came out to our house.we weren't sure of the color of our …View original source

I have a great impression of First Impression. My first door was custom and I loved it so much I ordered a second. Jeff Lambert was my sales person and he was so wonderful that I wound up ordering two additional doors. So I have 3 coming …View original source

We love our beautiful new security door from First Impression!View original source

I did not purchase anything but I did work for first impressions. I would just like to say Bob Neckus the head of the HR department was extremely helpful while working for FISD and after I resigned due to reasons I won't disclose. He was …View original source

5 stars really isn't enough for First Impressions and their employees. A few years ago we wanted security doors for our front doors. We looked at several websites and magazines that showed these types of doors. The only ones we really loved…View original source

I would highly recommend this company and it is well worth the money! The workmanship and staff go above and beyond to make sure you’re satisfied the first time. I have never had to have them come back or contact them for any reason …View original source

My door was installed today and Allen did a great job. He was very meticulous and took his time. Thank you Allen.View original source

5 stars really isn't enough for First Impressions and their employees. A few years ago we wanted security doors for our front doors. We looked at several websites and magazines that showed these types of doors. The only ones we really loved…View original source

Responsive and friendly staff. Very sturdy construction and quick and precise installation.View original source

My experience was fantastic with First Impression from the in-person consultation at my home to the finished high quality product. Our salesperson was so responsive and helpful as I was deciding on features of my iron entry door and RV …View original source

Phillip gave us an estimate to replace old metal pool fencing, then delivered on time and in budget. New fence looks great and is super sturdy and functional. Great job!View original source

I ordered a security door from them. They were awesome to work with!View original source

I found the gentleman in the show room to be very helpful in helping me choose my security door within my budget.View original source

Ordered my security doors with Ken. Very professional, great personality. We had a very nice visit and he helped me with all the details. So looking forward to my new doors.View original source

I thought everything went perfect! From the receptionist, to the salesman to the install. Everything was smooth and looks fabulous!View original source

Worst customer service I have ever seen. We had an entry gate to our courtyard installed two weeks ago. The installer could not figure out the salesman's drawing and measurements so improvised and installed it the way he decided it should …View original source

Door installed 5/18/2016 when we ordered the door we thought it might be a bit too expensive however the salesman, installer and the quality of the door is well worth the price. Very beautiful product.View original source

Top quality product. The screen door seems extremely well made .David the sales rep was great at showing us options in our pricerange. He estimated 3 to 4 weeks after he measured and we picked the colors. It took less than 2 weeks. The …View original source

Nothing but professional service from start to finish and the price was very competitive. I love all the options and you don't get nickel and dime you for extras. They even took care of us by moving the scrolls a little lower because we …View original source

The door looks great. All aspects or the transaction worked out well including the installation. We have had many compliments on it. I would not hesitate to recommend your company.View original source